Ordered Wordsmart and then read the negative postings online. Cancelled my order the next day.
I have waited two weeks for my credit card to be refunded, only to get combative remarks from their Customer Service reps saying that they had already issued a refund. They refuse to give me a credit confirmation number and insist that they've sent me my refund information via email. (never received). Credit card company said a refund was never credited.
After threatening to call the Better Business Bureau, customer service started yelling at me on the phone. I hung up, only to have them repeatedly call my home.
HANG UP IMMEDIATELY IF YOU GET A CALL FROM THESE PEOPLE. IT IS FRAUD AT ITS BEST.