My daughter happened upon WordSmart advertising about giving her scholarship help.We should have turned and run when we found out that it actually was about vocabulary and speech and written communication skills and had nothing to do with scholarships.
However, we bought their expensive SAT prep package wanting to help our daughter get a leg up. They told us that there were other packages that they sold but that we were under no obligation to buy them. When we got the SAT prep stuff my daughter looked at it and told us that she had been using similar stuff online for FREE. Well we ended up misplacing the disks and were not able to return them within 30 days so we figured we would just chalk it up to experience and forget about it.
What WordSmart did not tells us and what we had not agreed to were the recurring monthly charges that started showing up on our credit card and then we got another package that billed $60 to our credit card. So we called them up wanting to return this new package and get the recurring charges to stop but were told that we had agreed to them on the phone and that the phone call had been recorded so that they had proof. They were extremely rude an confrontational hardly letting us get a word in edgewise. After a long time they finally agreed to review the recorded phone call and get back to us.
We did get a call back and they told us that they would remove the $60 charge but we do not know if the monthly charges will also go away. I will be filing a complaint with the BBB about them as well ...
A word to the wise ...STAY AWAY FROM THESE SHYSTERS.