WordSmart Complaints and Reviews

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WordSmart
Main address: 10025 Mesa Rim Rd 92121 San Diego CA
1-800-641-WORD, 1-800-958-9673, , http://www.wordsmart.com/infopages/contact_us_form.php
  • 73 complaints
  • $5.3K claimed losses
  • $72 average
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  • Sep 26
  • Tutoring
  • Indianapolis, Indiana
  • Fraudulent Activity
  • 91

I got a call from wordsmart saying that my wife and son wanted a college prep course and it was up to me to say yes. So I made the mistake of giving him (Raymond Harding) my credit card information. When my wife told me that they called the day before and she told him that we were not interested i tried to call them back. The number they called from (213-221-3703) is blocked with a message saying... Read more

Was this review helpful? 3 0

     

  • Jul 24
  • Education
  • Bad Company Reputation
  • 263

I got the same type of call today stating my son had requested they contact me about this product. It did sound weird but they are smooth talkers. I told them to call me back later after I had a chance to talk to my son about it. My son googled reviews & he found this website with everyone's reviews. I want to thank each of every one of you for posting your comments. You saved me a... Read more

Was this review helpful? 5 4

     

  • May 25
  • Education
  • Philadelphia, Pennsylvania
  • Money Refund
  • 228

My husband ordered it over the phone which was the first mistake. Then they kept sending and charging your credit card even though you did not ask for more. I called and they would not refund our money with the returns. I am stuck with this product we did not use. We called and said we wanted to return it and they said no. If my daughters SAT did not improve by 200 points with using it after... Read more

Was this review helpful? 1 0

     

  • Apr 10
  • Tutoring
  • San Diego, California
  • Service Refund
  • 3
  • 3
  • 364

The Office for both WordSmart & Smart Prep center. The "BUILDING" name is still WordSmart! The Gen Manager for both companies is Gina Payne 619-278-8161 is her mobile number... if you want a refund start there... or drive by the phone-room/office, Business Hours - Customer Service Monday - Friday 8:00am to 5pm Business Hours - Sales • Monday - Friday 7:30am to 9pm • Saturday - 8am to 6pm •... Read more

Was this review helpful? 2 2

     

  • Mar 08
  • Software
  • San Diego, California
  • Software
  • 1
  • 1
  • 199

Are Wordsmart and Smart Tech the same company? I think they are the same company. They called me and told me my son had asked for their program, when I asked my son he knew nothing about it. I looked into the BBB and saw that there were many complaints about the company. I called to cancel my order to be told by a person that they were closed and could only take messages, I had to call back... Read more

Was this review helpful? 3 0

     

  • Dec 23, 2013
  • Advertisements and Cons
  • Software Test
  • 3
  • 3
  • 233

I received an advertisement for ACT/SAT prep test software and made the mistake of following up. This company managed to use misleading doublespeak to trick me into purchasing an additional subscription-based product - Wordsmart, using the credit card information I submitted for the ACT/SAT product. The ACT/SAT product was actually fairly weak itself, and failed to deliver the suggested results,... Read more

Was this review helpful? 3 0

100% FULL      

  • Dec 21, 2013
  • Advertisements and Cons
  • Los Angeles, California
  • Deceptive Business Practices
  • 172

They cold-call, they promise satisfaction or give $200 back. WRONG, then they want you to give the the "Code" from trying the CD - a DELAY TACTIC so they don't have to refund. They they send you the next CD - for $64. They charge your card before they even ship the CD. If you make the mistake of ordering, cancel immediately, don't fall for the "We need the code". Send the disks only, use a PO... Read more

Was this review helpful? 0 0

     

  • Dec 17, 2013
  • Education
  • Mamaroneck, New York
  • Program
  • 1
  • 1
  • 179

Wordsmart is a scam. As noted by others, the very smooth rep called saying my daughter requested this program. She tried it, wanting very much to like it, but found it not up to her level> She is a very motivated student who already is a high scorer, and this was explained to the rep. The rep said even someone like her would benefit from the program. At $160 it didn't seem like a huge... Read more

Was this review helpful? 1 0

     

  • Dec 15, 2013
  • Education
  • Virginia Beach, Virginia
  • Misleading Information
  • 137

Wordsmart....... more like scamsmart. I can't believe they made new pay all that money and as soon as I got them CD's they were all scratched up, and wouldn't even play right. I called the company and they me (on a machine) no refunds. Can you believe that, NO REFUNDS!!!!! But my daughter is in college, and she really wanted to try it. So I get her an account on the internet, and they give her... Read more

Was this review helpful? 0 1

     

  • Dec 13, 2013
  • Tutoring
  • Orlando, Florida
  • Misleading Information
  • 179

A representative called and said my son had expressed interest in Wordsmart software to prepare for his ACT/SAT. They actually had his name, grade, address, etc., so I listened to what the salesman had to say. He actually called while my so was at school, so I had no way to confirm if he really had expressed interest. I was promised 30 days to assess the software. My son had no interest in... Read more

Was this review helpful? 1 0
 
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